GeniusOPS
Full service virtual claims & underwriting inspections — accelerated by Claim Genius AI, perfected by repair experts.
GeniusOPS from Claim Genius is a full-service TPA solution purpose-built for global insurers seeking faster, more accurate, and cost-efficient claims processing. Combining state-of-the-art AI with a team of seasoned repair experts, GeniusOPS delivers a seamless hybrid model that outperforms traditional in-house and third-party solutions in speed, accuracy, and scalability.
At its core, GeniusOPS operates on a Human-in-the-Loop (HIT) model — where AI handles damage analysis and smart triage, while certified repair experts review, validate, and approve every output. This ensures every claim decision is accurate, defensible, and ready to scale across global markets.
Why GeniusOPS?
Full-Service TPA Coverage
From First Notice of Loss (FNOL) to repair decision and settlement, GeniusOPS offloads your end-to-end claims management operations.
AI + Human Expertise
Our vision AI, LLMs, and agentic workflows work hand-in-hand with human experts to ensure best-in-class outcomes across both 4- and 2-wheeler claims.
Faster Turnaround
With automated document ingestion, smart triaging, and rapid estimate generation, GeniusOPS reduces cycle times and costs—without compromising accuracy.
Plug-and-Play Integration
Easily integrates with your existing carrier systems and workflows, ensuring minimal disruption and fast time to value.
Custom Reporting
Track KPIs, turnaround times, loss ratios, and more with personalized reports and dashboards tailored to your business.
Workflow
Cut costs, not corners — with GeniusOPS's enterprise class claims processing.
Initiate
Carrier sends new claims request via API
Capture
Receive link to capture vehicle images via mobile app
Analyze
State of art CG AI assesses vehicle damage in seconds
Approve
CG expert team approves estimate & authorizes repair
Validate
Expert validates repair completion
Settle
Approves settlement by carrier
* Additional implementations also available for vehicle underwriting and pre/post damage assessment.
What Powers GeniusOPS
Turnkey Setup
Rapid implementation into carrier workflows
Seamless integration
Into carrier systems & repair dealers
Genius360
Guided install free mobile app for photo capture
Fraud Detection
Identify customer and repairer fraud scenarios
Parts & Labor Data
Tailored to your local parts markets & labor rates
White Labeled Estimates
Customer-friendly estimates with your branding
Enhanced Analytics
Track claims metrics & profitability in real time
Global support
Ready solutions for US, EU, Asia
Key Benefits
Improved Efficiency
Reduce claims processing time & cost by > 50%
Enhanced Quality
AI & expert review ensure consistent estimate quality
Reduced Leakage
Comprehensive damage validation & fraud detection to maximize savings
Rapid Time to Value
Integrate, configure, & soft launch in as few as 3 months