GeniusOPS
Full service virtual claims & underwriting inspections – accelerated by Claim Genius AI, perfected by repair experts.
GeniusOPS from Claim Genius is a full-service TPA solution purpose-built for global insurers seeking faster, more accurate, and cost-efficient claims processing. Combining state-of-the-art AI with a team of seasoned repair experts, GeniusOPS delivers a seamless hybrid model that outperforms traditional in-house and third-party solutions in speed, accuracy, and scalability.
Why GeniusOPS?
1.
Full-Service TPA Coverage
From First Notice of Loss (FNOL) to repair decision and settlement, GeniusOPS offloads your end-to-end claims management operations.
2.
AI + Human Expertise
Our vision AI, LLMs, and agentic workflows work hand-in-hand with human experts to ensure best-in-class outcomes across both 4- and 2-wheeler claims.
3.
Faster Turnaround, Lower Costs
With automated document ingestion, smart triaging, and rapid estimate generation, GeniusOPS reduces cycle times and costs—without compromising accuracy.
4.
Plug-and-Play Integration
Easily integrates with your existing carrier systems and workflows, ensuring minimal disruption and fast time to value.
5.
Custom Reporting & Dashboards
Track KPIs, turnaround times, loss ratios, and more with personalized reports and dashboards tailored to your business.
Workflow
Cut costs, not corners – with GeniusOPS’s enterprise class claims processing
1. Initiate
Carrier sends new claims request via API
2. Capture
Receive link to capture vehicle images via mobile app
3. Analyze
State of art CG AI assesses vehicle damage in seconds
4. Approve
CG expert team approves estimate & authorizes repair
5. Validate
Expert validates repair completion
6. Settle
Approves settlement by carrier
1. Initiate
Carrier sends new claims request via API
2. Capture
Receive link to capture vehicle images via mobile app
3. Analyze
State of art CG AI assesses vehicle damage in seconds
4. Approve
CG expert team approves estimate & authorizes repair
5. Validate
Expert validates repair completion
6. Settle
Approves settlement by carrier
* Additional implementations also available for vehicle underwriting and pre/post damage assessment.
Features
Turnkey Setup
Rapid implementation into carrier workflows
Seamless integration
Into carrier systems & repair dealers
Genius360
Guided install free mobile app for photo capture
Fraud Detection
Identify customer and repairer fraud scenarios
Parts & Labor Data
Tailored to your local parts markets & labor rates
White Labeled Estimates
Customer-friendly estimates with your branding
Enhanced Analytics
Track claims metrics & profitability in real time
Global support
Ready solutions for US, EU, Asia
Benefits
Improved
Efficiency
Reduce claims processing time & cost by > 50%
Enhanced
Quality
AI & expert review ensure consistent estimate quality
Reduced
Leakage
Comprehensive damage validation & fraud detection to maximize savings
Rapid Time
to Value
Integrate, configure, & soft launch in as few as 3 months