GeniusOPS
Full service virtual claims & underwriting inspections – accelerated by Claim Genius AI, perfected by repair experts.
GeniusOPS from Claim Genius is a full-service TPA solution purpose-built for global insurers seeking faster, more accurate, and cost-efficient claims processing. Combining state-of-the-art AI with a team of seasoned repair experts, GeniusOPS delivers a seamless hybrid model that outperforms traditional in-house and third-party solutions in speed, accuracy, and scalability.
Why GeniusOPS?
1.
Full-Service TPA Coverage
From First Notice of Loss (FNOL) to repair decision and settlement, GeniusOPS offloads your end-to-end claims management operations.
2.
AI + Human Expertise
Our vision AI, LLMs, and agentic workflows work hand-in-hand with human experts to ensure best-in-class outcomes across both 4- and 2-wheeler claims.
3.
Faster Turnaround, Lower Costs
With automated document ingestion, smart triaging, and rapid estimate generation, GeniusOPS reduces cycle times and costs—without compromising accuracy.
4.
Plug-and-Play Integration
Easily integrates with your existing carrier systems and workflows, ensuring minimal disruption and fast time to value.
5.
Custom Reporting & Dashboards
Track KPIs, turnaround times, loss ratios, and more with personalized reports and dashboards tailored to your business.
Workflow
Cut costs, not corners – with GeniusOPS’s enterprise class claims processing
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1. Initiate
Carrier sends new claims request via API
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2. Capture
Receive link to capture vehicle images via mobile app
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3. Analyze
State of art CG AI assesses vehicle damage in seconds
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4. Approve
CG expert team approves estimate & authorizes repair
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5. Validate
Expert validates repair completion
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6. Settle
Approves settlement by carrier
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1. Initiate
Carrier sends new claims request via API
![]()
2. Capture
Receive link to capture vehicle images via mobile app
![]()
3. Analyze
State of art CG AI assesses vehicle damage in seconds
![]()
4. Approve
CG expert team approves estimate & authorizes repair
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5. Validate
Expert validates repair completion
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6. Settle
Approves settlement by carrier

* Additional implementations also available for vehicle underwriting and pre/post damage assessment.
Features
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Turnkey Setup
Rapid implementation into carrier workflows
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Seamless integration
Into carrier systems & repair dealers
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Genius360
Guided install free mobile app for photo capture
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Fraud Detection
Identify customer and repairer fraud scenarios
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Parts & Labor Data
Tailored to your local parts markets & labor rates
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White Labeled Estimates
Customer-friendly estimates with your branding
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Enhanced Analytics
Track claims metrics & profitability in real time
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Global support
Ready solutions for US, EU, Asia
Benefits

Improved
Efficiency
Reduce claims processing time & cost by > 50%

Enhanced
Quality
AI & expert review ensure consistent estimate quality

Reduced
Leakage
Comprehensive damage validation & fraud detection to maximize savings

Rapid Time
to Value
Integrate, configure, & soft launch in as few as 3 months